Shipping

We will dispatch all purchases within three working days, unless otherwise stated in the availability tab on each of the product pages. We will pack your perfumes in such a way that it is guaranteed to reach you undamaged.

We can ship anywhere in the world.

You will have the option of choosing registered or normal shipping during the checkout process, with registered shipping we can supply the tracking info upon request or find out exactly where your package is in the unlikely event that there is a delay.

Payment options

If your home country doesn't allow payment via PayPal or credit card payments (or you don't want to pay this way), you can pay via Western Union or Direct Bank Transfer. Orders can be placed as normal by registering and checking out, then choosing the payment option you want. We will only send orders out when the money has been received. Please contact us for further information. If you are in the UK, you can pay by cheque or postal order, please contact us for further information.

Returns & refunds

You can cancel your purchase at any time either before or up to 14 days after delivery by e-mailing us.

Your product must be complete, unused and in 'as new' condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories.

You will receive a full refund, and the cancellation is free of charge provided you return the product.

We cannot cancel your purchase when:

You return your product in a used condition, if you purchase a perfume oil and have tried a little (a drop or two) and don't like it, we are perfectly happy in refunding or exchanging the item.

Return of goods

The following are guidelines. Wherever possible we will respond to your individual circumstances.

If there is a defect with your product within 14 days of delivery, we will normally offer a prompt exchange or refund.

To qualify for a refund or exchange the product must be: in otherwise “as new” condition; and complete with any accessories and with the original box and packaging.


THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS